University of Ottawa
Here are the links to the University of Ottawa home page.
On the Human Resources website, you will find information about your benefits and many other relevant topics.
To Contact Human Resources and IT Services
Update your contact information
Please note that telephone numbers and email addresses may vary depending on your request.
You can contact the Human Resources Service Centre:
Human Resources (HR) Service Centre
613 562-5000, option # 3 or https://www.uottawa.ca/about-us/administration-services/human-resources/hr-get-help
for the following types of requests:
1. Change your address. You can also do this directly in Workday. HR receives a report and sends it to RBC Investor & Treasury Services, the pension plan trustee.
2. Change your bank account
3. Obtain information about life insurance and related T4A slips (taxable benefit)
4. Obtain your pension income tax slips, T4A/RL2. You can also contact RBC at 1-800-668-1320
Other requests :
5. Group insurance plan (coverage, health spending account, claims):
· Canada-Life :
o Dedicated uOttawa phone line: 1 833 794-0225
· Employee Benefits Team:
o 613 562-5163
6. Pension Plan (bank changes, address changes or personal information changes) :
· Pension Team :
o 613 562-5375
o You can also consult the information sheets at:
5. Information technology (e-mail, passwords) :
· The IT Team:
- 613 562-5000, option # 1
- IT for retirees | About us
- IT - Contact us | About us
Workday
You can view and edit your personal information directly in the "Workday" system. Click here to find out how. You will need your @uOttawa.ca email identifier (the short version with a max. of 8 characters) and your VirtuO password to access Workday. Refer to our Email page to find out how to retrieve your identifier and/or password.
Are you looking for your T4A income tax forms (taxable benefits)?
If yes, click here to get to our "Workday" information page.
Please note that a T4A form is issued by the University to the retirees who benefit from a life insurance paid by the University. The Pension revenue T4A form is mailed directly to you by 'RBC Investor & Treasury Services'.
For Québec residents, the Healthcare Spending Account is a taxable benefit and Canada Life will send you a letter specifying the amount that should be added to your tax return (Relevé 1, letter J).